Adam Boon · Devon, United Kingdom

Delivery

Case studies

Reflective essays grounded in NHS and national public-service product work — cyber redesign, live migration, clinically weighted triage. Each piece is a delivery story with the politics and governance left in: what was at stake, what was traded off, and what stayed honest.

Case study

Cyber service redesign

Redesigning a national cyber service without making users relearn everything

A reflective case-study on redesigning DSPT around the Cyber Assessment Framework while preserving trust and familiarity for users at national scale.

What this reflects: Shows cyber-product fluency and the ability to translate governance requirements into usable product decisions.

Read the DSPT case study

Case study

Live service and migration

What it takes to improve a live service while also moving it to the cloud

A reflective case-study on improving a live cyber service while managing MVP delivery, migration ambiguity, and stakeholder confidence.

What this reflects: Shows delivery leadership across platform change, product quality, and stakeholder coordination.

Explore the RtaNCa work

Case study

Clinical safety and triage

Product management changes when mistakes actually matter

A reflective essay on product leadership in clinically safe triage, and how consequence reshapes evidence, governance, and judgment.

What this reflects: Shows calm decision-making in high-consequence service environments.

View this case study

Writing and products extend the same questions in other forms